Case Study
B2C E-Commerce Magento to Shopify Migration, Rebuild & Redesign │ The Natural
The Natural is a vitamin, supplement, skincare, and natural health online retailer that prioritizes purity and transparency. They needed a platform upgrade, a design refresh, and a conversion-focused shopping experience that educates customers without slowing them down.
Visit thenatural.comProject Overview
Consumer trust is everything in vitamins and supplements. The Natural needed a cleaner, more transparent digital experience, a platform that was easy to manage, and product pages that supported pre-purchase education (ingredients, usage guidance, and benefits).
We migrated the store from Magento to Shopify and rebuilt the site with a minimalist design, stronger navigation, and mobile-first UX. The end result is a faster, trust-centered shopping experience that supports nationwide growth.
Problem
- The category is crowded and trust is hard to win without transparency and consistency.
- Shoppers need education before purchase (ingredients, benefits, usage), or they abandon quickly.
- Without a clear structure, informative content can overwhelm the buyer and increase bounce rates.
- A clunky platform experience creates friction: higher abandoned carts and uncertain shoppers.
Solution
- Magento → Shopify migration with a responsive rebuild and customized theme.
- Streamlined navigation and advanced filtering for faster product discovery.
- Educational content designed to build confidence without overwhelming the shopper.
- Trust-building elements like ingredient badges and quality assurance indicators.
- Conversion optimization strategy focused on reducing friction and improving clarity.
- Reviews + related product recommendations to improve confidence and increase AOV.
- PCI-compliant checkout setup and payment gateway configuration.
- Performance optimization to improve speed and mobile experience.
- Phased launch approach (soft launch testing before full rollout).
- Post-launch monitoring plus monthly support for fixes and ongoing optimization.
Tech Stack
Platform + Theme
- Shopify platform (hosting, security, backend infrastructure)
- Shopify Liquid (custom theme development)
- Shopify CDN (fast content delivery)
- SSL certificate
Payments + Checkout
- Shopify Payments
- PayPal, Stripe
- Secure, PCI-compliant checkout configuration
Analytics + Marketing
- Google Analytics 4
- Google Tag Manager
- Mailchimp (automation + abandoned cart)
- XML sitemap generation
Operations + Support
- Inventory management integration (stock + low-stock alerts)
- Shipping calculator + carrier integrations
- CRM + fulfillment integrations (as needed)
- GitHub or Bitbucket (repo management)
- Live chat + reviews integration
Key Features
Shopping Experience
- Secure cart with persistent cart functionality
- Product quick-view with high-quality imagery
- Cross-sell and related products to increase AOV
- Discount codes and promotional banner system
Trust + Education
- Ingredient transparency and usage guidance
- Trust badges and quality assurance indicators
- Customer reviews and testimonial carousel
Discovery + Navigation
- Intuitive mega-menu navigation
- Robust catalog structure with advanced filtering
- Mobile-optimized browsing flow
Operations
- Real-time inventory management
- Low-stock alerts to prevent overselling
- Order notifications and tracking system
Need a B2C migration that builds trust and converts?
We rebuild Shopify stores that make discovery effortless, content clear, and checkout friction-free.
