Case Study

B2C E-Commerce Magento to Shopify Migration, Rebuild & Redesign │ The Natural

The Natural is a vitamin, supplement, skincare, and natural health online retailer that prioritizes purity and transparency. They needed a platform upgrade, a design refresh, and a conversion-focused shopping experience that educates customers without slowing them down.

Visit thenatural.com
Magento → Shopify B2C rebuild + redesign Conversion optimization SEO + acquisition strategy Ongoing support

Project Overview

Consumer trust is everything in vitamins and supplements. The Natural needed a cleaner, more transparent digital experience, a platform that was easy to manage, and product pages that supported pre-purchase education (ingredients, usage guidance, and benefits).

We migrated the store from Magento to Shopify and rebuilt the site with a minimalist design, stronger navigation, and mobile-first UX. The end result is a faster, trust-centered shopping experience that supports nationwide growth.

Problem

  • The category is crowded and trust is hard to win without transparency and consistency.
  • Shoppers need education before purchase (ingredients, benefits, usage), or they abandon quickly.
  • Without a clear structure, informative content can overwhelm the buyer and increase bounce rates.
  • A clunky platform experience creates friction: higher abandoned carts and uncertain shoppers.

Solution

  • Magento → Shopify migration with a responsive rebuild and customized theme.
  • Streamlined navigation and advanced filtering for faster product discovery.
  • Educational content designed to build confidence without overwhelming the shopper.
  • Trust-building elements like ingredient badges and quality assurance indicators.
  • Conversion optimization strategy focused on reducing friction and improving clarity.
  • Reviews + related product recommendations to improve confidence and increase AOV.
  • PCI-compliant checkout setup and payment gateway configuration.
  • Performance optimization to improve speed and mobile experience.
  • Phased launch approach (soft launch testing before full rollout).
  • Post-launch monitoring plus monthly support for fixes and ongoing optimization.

Tech Stack

Platform + Theme

  • Shopify platform (hosting, security, backend infrastructure)
  • Shopify Liquid (custom theme development)
  • Shopify CDN (fast content delivery)
  • SSL certificate

Payments + Checkout

  • Shopify Payments
  • PayPal, Stripe
  • Secure, PCI-compliant checkout configuration

Analytics + Marketing

  • Google Analytics 4
  • Google Tag Manager
  • Mailchimp (automation + abandoned cart)
  • XML sitemap generation

Operations + Support

  • Inventory management integration (stock + low-stock alerts)
  • Shipping calculator + carrier integrations
  • CRM + fulfillment integrations (as needed)
  • GitHub or Bitbucket (repo management)
  • Live chat + reviews integration

Key Features

Shopping Experience

  • Secure cart with persistent cart functionality
  • Product quick-view with high-quality imagery
  • Cross-sell and related products to increase AOV
  • Discount codes and promotional banner system

Trust + Education

  • Ingredient transparency and usage guidance
  • Trust badges and quality assurance indicators
  • Customer reviews and testimonial carousel

Discovery + Navigation

  • Intuitive mega-menu navigation
  • Robust catalog structure with advanced filtering
  • Mobile-optimized browsing flow

Operations

  • Real-time inventory management
  • Low-stock alerts to prevent overselling
  • Order notifications and tracking system

Need a B2C migration that builds trust and converts?

We rebuild Shopify stores that make discovery effortless, content clear, and checkout friction-free.

Talk to us