Create Pharmacy

What’s the story?

For Create Pharmacy, bringing compounding services online meant giving veterinarians and doctors a practical way to submit customized medication requests without losing the oversight a prescribing workflow requires.

Technopath built two interconnected Magento 2 platforms for veterinary and human medicine. The solution brings online prescribing, practice account management, patient histories, and fulfillment into a connected workflow designed around Canadian pharmaceutical and compounding requirements.

Key Outcomes

Compounding services accessible beyond the pharmacy.

Responsive online portals let healthcare professionals submit customized medication requests from the devices they use in their daily work.

A clearer path from prescribing to fulfillment.

Guided ordering workflows connect online requests with Create’s existing fulfillment infrastructure.

Practice collaboration with prescriber accountability.

Multi-user accounts allow practices to manage their teams while maintaining prescriber tracking.

Treatment histories available for repeat requests.

Secure patient records retain treatment history and support reordering without starting each request from scratch.

Dedicated experiences for veterinary and human medicine.

Two connected platforms accommodate the different prescribing workflows of veterinarians and doctors.

The Challenge

Create needed to extend its physical pharmacy into an online service for two distinct professional audiences. Each platform had to handle customized compounded medication requests while accounting for differences in prescribing protocols and regulatory requirements.

The challenge was to make these complex workflows straightforward to use while preserving patient record security, prescriber accountability, and a reliable connection to existing fulfillment processes.

Key Outcomes

Extended compounding services to online prescribing

Designed and developed two interconnected Magento 2 B2B platforms for veterinary and human medicine, with workflows tailored to each professional audience.

Simplified complex medication requests

Created responsive interfaces and guided ordering flows to help practitioners submit customized compounding requests, with workflows and security strategies designed around Canadian pharmaceutical and prescribing requirements.

Supported practice teams and repeat prescribing

Built multi-user practice accounts, prescriber tracking, and secure patient record storage to retain treatment histories and support repeat requests.

Connected digital requests with pharmacy fulfillment

Integrated the online platforms with Create’s existing fulfillment infrastructure to support the journey from submitted request to delivery.

Kept the platforms supported as the business evolves

Provided ongoing maintenance, security updates, optimization, and feature enhancements to support day-to-day platform operations.

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